Privacy policy

Karta Software Technologies, Lda. is a mobile navigation developer. It is Karta Software’s policy to respect your privacy regarding any information we may collect while operating our applications.

What information do we collect?

Certain features of the application require the collection of the following information about your device, and use of the application on the device.

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app:

Location data and place information

Our Service makes use of information about your actual location (“Location Data”) and information about places (“Place Information”). Location Data reveals Karta where you currently are or you have been. Location Data is based on available positioning methods, such as Assisted GPS. In many device models the user interface of the application identifies the use of positioning with an icon. Place Information is general information pertaining to particular geographical location (e.g. city or a location of a restaurant) that you may have provided to us.
Unless otherwise stated, we use random identifiers in connection with your Location Data that do not identify you personally.
When you start to use the application, it activates your selected positioning methods to retrieve your current location.
The application may send your Location Data to Karta when you use location-enabled features of the application online, such as ask information about nearby suggestions, use search features. As further defined below, Location Data may be collected when you use the traffic feature for service improvement purposes without identifying you personally.


Traffic

When you use the traffic features of the application, Location Data, speed, direction and timestamp are sent from your device to Karta to detect traffic jams, traffic patterns, changed road conditions and other such conditions so that we can provide you with better service. This information is analyzed to distinguish independent routes and traffic patterns and contains an identifier, which is persistent for the duration of the route.
You may choose the extent to which you contribute to the improvement of our services. In the context of traffic features of the Service, you can provide us with the Location Data, speed, direction and timestamp, along with the changing identifier,
This information is sent to us when you use the application online after which it is deleted from your device. We do not use this data to identify you personally.


Technical information and your transactions

When you use the Service online, certain technical information such as the type of your cellular device, unique device or network service provider identifiers, Internet Protocol address, time zone, technical details of your client as well as your transactions with Karta may be automatically collected by Karta.


Device, application and service usage

This includes for example device model, operator, country, session and random, but persistent, identifiers in association with a particular event, for example start and stop events, menu accessed, feature selected or default value changed.


Aggregated Statistics

Karta Software may collect statistics about the behavior of users to its application. Karta Software may display this information publicly or provide it to others. However, Karta Software does not disclose personally-identifying information other than as described below.


Error diagnostics

This includes information about error situations, for example which actions led to the error.
However, no content, such as emails, SMS’s, documents, notes, search content, content of media files, exact location data (latitude and longitude) or any metadata which may be considered personal data or other such content is collected by the application.

How we use the information we have collected?

Improvement of products and services

The collected information helps us focus our improvement efforts to things that are most relevant to our consumers and to avoid error situations in the future. For these purposes, we may use information collected.


Provision of the Services

The information collected by the application is used to provide you with the service, to develop our products and services as well as to communicate with you.
We may also use the information to provide you with more improved search and recommendations to better assist you to find a place you may like.


Location based advertising

The Service may include provision of location based advertising or other similar content. You may be positioned separately for this purpose. For example if you ask for weather information you may be served with advertising content tailored to that location.
The Service may also include behaviorally profiled advertisements. For the purposes of provisioning relevant advertisements to you, we may share your device specific advertising ID to advertising networks. We use a third party company called AdMob to deliver ads to you. The AdMob SDK collects information about your device while you use the application. This information may include, but is not limited to, your device identifier, model and related configuration (such as screen size), wireless communication operator, as well as IP address. In addition, we provide you with means to increase the relevance of the advertising you see in the app by sharing your location with the advertising network. If you wish to opt-out from behaviorally profiled advertising, you can always opt-out from your device settings. Note that in any case you may still receive ads, but just not profiled.


How do we collect the information?

The application uses third-party software and services to collect and send information to Karta. Information sent consists of only a few kilobytes per instance.


What are our information sharing practices?

We do not share the information collected by the application with independent third-parties, unless otherwise explained in our privacy policies. However, information collected of a particular third-party feature may be shared with the provider of that application or feature in aggregated non-identifiable form.


What safeguards are in place?

The information stored inside the device by the application is protected against unauthorized access and use. The application uses secured protocols to send the information from the device to our servers.


Your choices

If you want to exercise your privacy rights relating to the application, you may contact Karta and your request will be acted upon according to law and the privacy policies applicable.

The application offers a variety of choices to allow you to control how your Location Data and other information are collected.
You may use the application in offline or online mode. No Location Data or other information is sent to Karta if you only use the application in offline mode. In offline mode, your device will also not interact with the advertising networks. Note, that your device may nevertheless continue to store and have already stored information which may be sent to Karta as defined earlier in this document and if you have enabled traffic feature. Note also that you may still receive ads, in case such ads have been cached in the device prior to switching the device into offline mode.

You can switch positioning services on and off using your device settings. Device positioning settings also control Karta positioning services. If you configure your device such that you are not using any assisted positioning methods, Karta positioning services will also not be used.
You can choose to share your location with advertising networks to provide you with more location-relevant advertisements. You can always turn this on and off in the app settings.
You may also clear your recent searches and destinations from the local storage of the Service. Clearing local storage will also clear already synchronized recent searches in the next synchronization instance.

Privacy Policy Changes

Although most changes are likely to be minor, Karta Software may change its Privacy Policy from time to time, and in Karta Software’s sole discretion. Karta Software encourages users to frequently check this page for any changes to its Privacy Policy. Your continued use of this application after any change in this Privacy Policy will constitute your acceptance of such change.

X-Mode

X-Mode Social, Inc. may collect and pass to third parties precise geolocation information linked to your mobile device or advertising identifiers and may do when you use the app or when the app runs in the background on your device. That information may be used by third parties to customize ads in this app or in other apps. The information may also be used for market or other research regarding aggregated traffic patterns. X-Mode automatically collects usage information that does not identify an individual user (“Usage Data”). For example, when you download and use the Services on a mobile device, X-Mode may automatically collect information such as your device type, operating system version and type, certain device settings, device time zone, device carrier, current IP address, and platform-specific advertising identifiers. X-Mode uses this information to enhance the services we offer, provide targeted advertising, and to help us understand how people use the Services. Aggregated device data, including location and usage data, is also measured for the purposes of targeted advertising and market research by X-Mode Social, Inc. For further information, please see X-Mode’s Privacy Policy. If you do not want this information to be linked to your device, you may go to your device settings and opt out of interest-based or personalized advertising (iOS: Settings → General → Privacy → Advertising →Limit Ad-Tracking; Android: Settings → Google → Ads → Opt out of Ads Personalization). You may also prevent location from being collected by this or other apps through your location permission settings. If you wish to opt-out, you can do so in the application settings (Settings → About → Terms & privacy → Location data &ads).


X-Mode & Trusted Partners

X-Mode Social, Inc.
Advan Research Company
Adsquare
AirSage
AppNexus Inc.
AreaMetrics
Arrivalist
Beaconinside
Complementics
Conversant Europe Ltd.
Cuebiq
Drawbridge, Inc.
Exterion
Equifax
Factual
Freckle IoT Ltd.
Generali
GeoUniq
Gravy Analytics
GroundTruth
Gyana
Infinia Mobile
Intersection
InMobi
JLL
Kantar Media
King
Locomizer
Narrative
Ninth Decimal
OpenX Software Ltd. and its affiliates
Oracle
Pitney Bowes
Placed
Place Dashboard
Popertee
PubMatic, Inc.
PushSpring
Reveal Mobile
Roq.ad
Smaato, Inc.
Sito Mobile
Skyhook Wireless
Statiq
Talon Outdoor
Tamoco
Teemo
Telefonica
The Floow
The Singlespot
The Trade Desk, Inc and affiliated companies
The Rubicon Project, Limited
UberMedia
Unacast
Vectaury
Vistar Media
Wireless Registry
xAd, Inc. dba GroundTruth
Zeotap

Thank you and our promise

In choosing to provide Karta with information you are helping to make driving better, specifically by improving maps, traffic flows and reducing congestion. Thank you.

We promise not to give anyone else access to the information that we collect or use it for any other purpose, unless explicitly and lawfully ordered to do so following due legal process.